RETURN AND REFUND
Change of Mind Returns
"Change of mind" includes purchases you have made in error eg accidentally ordered the wrong size or color, items that don't fit the way that you would like.
note : Only single items can be refunded excluding gift pack.
We will accept a change of mind return provided if it meets the following guidelines:
✔ Return within 25 days
✔ Return with proof of purchase
✔ Item must be unworn, unwashed, unused with all original tags/labels attached
✔ Protective hygiene sticker must be in place.
Faulty Product Returns
If something is faulty, incorrectly described or different from the sample shown we will provide an exchange or refund provided the item is returned within a reasonable time with proof of purchase.
If you don't have that, get in touch and we'll do our best to track it down.
Exchanges for the same item in a different color will incur an additional charges for shipping fees. If the new item is a different product (including a different color) and there is a price difference you may need to pay the difference or receive a partial refund.
If you request a refund, the purchase price (excluding delivery charges for online orders) will be refunded to you..
Complete your returns form and pack together with the items you would like to return
Attach your returns label and post
Once received, we'll process the refund and notify you via email. Your refund will be credited back to you in the next 8 days, depending on the payment method used to place your order.
If the item returned does not meet our Returns and Exchange Policy above your order will be sent back to you.